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Terms and Conditions

Terms and Conditions

The website www.wattadventure.com is published by WATT ADVENTURE Unipessoal LDA, a company with its registered office at Rua Fernando Pessoa, No. 19, Quinta da Alvorada, 8200-372 Albufeira, Portugal, registered under tax identification number, NIF, 519242467, hereinafter referred to as “WATT Adventure”.

The entity responsible for the publication can be contacted at the following email address: info@wattadventure.com.

Users are advised to carefully read these Terms and Conditions before using the WATT ADVENTURE website or making any reservation.

The Terms and Conditions are permanently available on the website and can be accessed via the link in the footer of each page. Users are encouraged to print or save a copy for future reference.

Use of the website implies full and unconditional acceptance of these Terms and Conditions, including the Privacy Policy.

These Terms and Conditions, as well as any specific conditions, apply to each type of product or service offered on the website.

Participation in any activity organized by WATT ADVENTURE implies that the participant has read, understood, and fully accepted these general terms and conditions.

1. Purpose

WATT Adventure organizes guided off-road electric scooter tours.

The activities include:

  • use of an off-road electric scooter
  • helmet and protective equipment
  • guidance by a tour guide

The activity takes place on rural paths, local routes and trails, which may include irregular terrain and natural obstacles.

2. Participation Conditions

To participate in the activity, the participant declares that:

  • they are between 14 and 75 years old, inclusive, according to the limits defined by the insurance conditions
  • they know how to ride a bicycle
  • they have adequate physical condition to practice outdoor activities

Participation of minors under 14

Participants under 14 may be accepted only in private activities organized by WATT ADVENTURE, held in private spaces without road traffic.

  • the minimum age is 8 years
  • minors must be under the responsibility of an adult

The activity is not recommended for people:

  • with mobility or balance problems
  • with significant physical limitations
  • pregnant women

If the participant decides to participate despite these conditions, they do so at their own responsibility.

Participants must also declare that:

  • they are not under the influence of alcohol, drugs or substances that may impair their ability to ride
  • they do not have any medical condition incompatible with the activity

WATT Adventure reserves the right to refuse or interrupt participation of any person who:

  • puts their safety or the safety of the group at risk
  • demonstrates reckless or inappropriate behavior
  • does not follow the guide’s instructions

In these cases, no refund will be issued.

3. Bookings and Meeting Point

Bookings can be made through:

  • website
  • telephone
  • social media
  • partners

A booking is only considered valid after confirmation by WATT ADVENTURE.

4. Prices

Activity prices are presented:

  • on the website
  • on social media
  • through partners

Prices include:

  • guide supervision
  • use of the scooter
  • helmet and protective equipment

WATT ADVENTURE reserves the right to change prices without prior notice, without affecting already confirmed bookings.

5. Payment

Payment can be made via:

  • online payment, CB
  • MBWay
  • bank transfer
  • cash

Payment must be completed before the activity begins.

6. Cancellations and Changes

We understand that plans may change.

Up to 48 hours before departure
cancellation or modification with full refund, 100%

Up to 24 hours before departure
cancellation with 50% refund

Less than 24 hours before departure or no-show
no refund possible

Weather conditions

Safety always comes first.

If weather conditions do not allow the activity to be carried out safely, WATT ADVENTURE may:

  • reschedule the activity for another date
  • or issue a full refund

The company may also cancel or modify the activity in case of:

  • inadequate safety conditions
  • technical or mechanical failures
  • impossibility of using the routes
  • unforeseen circumstances beyond the company’s control

7. Safety Rules and Check-in

All participants must:

  • follow the guide’s instructions before and during the activity
  • wear a helmet during the entire activity
  • ride responsibly

Failure to comply with safety rules may result in termination of participation without refund.

CHECK-IN

Participants must arrive 10 to 15 minutes before the start of the activity to complete the check-in process, which includes:

  • reservation verification
  • signing the liability waiver
  • equipment allocation
  • safety briefing

8. Activity Risks

The participant acknowledges that off-road electric scooter riding is a sports activity that involves inherent risks, including:

  • falls
  • collisions
  • physical injuries
  • material damage

By participating, the customer declares that:

  • they understand and accept the associated risks
  • they participate voluntarily and at their own responsibility

9. Insurance

WATT ADVENTURE holds:

Civil Liability Insurance
Maximum coverage: €50,000

Personal Accident Insurance
Death or permanent disability:
€26,160.44

Medical treatment expenses:
€4,579.29

WATT ADVENTURE’s liability is limited to the amounts and conditions defined in the respective insurance policies.

10. Responsibility for Equipment

During the activity, the participant is responsible for the equipment entrusted to them.

The insurance does not cover damage, loss or theft of the equipment.

Any damage caused to the equipment will be the responsibility of the participant.

11. Equipment Damage

In case of damage, loss or improper use, the following maximum replacement values apply:

  • Motor : €550
  • Wheel : €210
  • Tire : €58
  • Brakes : €90
  • Display : €65
  • Handlebar : €49
  • Grip : €18
  • Kickstand : €25
  • Stem : €35
  • Brake disc : €35
  • Throttle : €36
  • Battery : €990
  • Upper battery support : €42
  • Lower battery support : €36
  • Controller : €190
  • Controller box : €29
  • Rear arm : €399
  • Black aluminum footrests : €222
  • Inner tube : €9
  • Shock absorber : €145
  • Fork : €725
  • Protective equipment : €50
  • Complete scooter : €4,900

12. Loss or Theft

In the event of loss, theft or total destruction of the equipment, the participant will be responsible for the full replacement value of the equipment.

13. Participant Identification

Before the activity begins, the participant will be required to present:

  • a valid identification document, National ID card, Passport or equivalent

The data may be recorded for safety and liability purposes.

14. Liability Waiver

Before the activity begins, all participants must sign a Liability Waiver confirming that:

  • they have read and accepted these conditions
  • they understand the risks of the activity
  • they accept responsibility for damage caused to the equipment
  • they declare that they have adequate physical condition

Participation will not be authorized without signing this document.

15. Limitation of Liability

WATT ADVENTURE’s liability is strictly limited to the coverage provided by the insurance policies.

The company is not responsible for:

  • accidents resulting from reckless behavior
  • failure to follow the guide’s instructions
  • loss or theft of personal belongings during the activity, mobile phones, glasses, cameras, backpacks, watches or other items

16. Image Rights

During activities, photos or videos may be taken for promotional purposes.

By participating, the customer authorizes the use of these images on:

  • website
  • social media
  • promotional materials

If the participant does not authorize this use, they must inform the company in advance.

17. Applicable Law

These conditions are governed by Portuguese law.

In the event of a dispute, the consumer may resort to:

CIMAAL, Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve

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Hours

Todos os dias, de Janeiro a Dezembro, 09:00 a 19:30.

Contacts

  • +351 910 215 924
    (custo de chamada para rede móvel nacional)
  • WhatsApp
  • info@wattadventure.com

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